Frequently Asked Questions (FAQs)
If you have a question that is not answered below, please email us at info@treatnme.com, we would be more than happy to help you!
If there is something else you’d like to customize but you aren’t sure if we provide it, don’t hesitate to schedule a call to discuss more options and pricing. You can schedule a customization call by emailing us at info@treatnme.com, calling us at 703-594-9098, or filling out our contact form on our website.
At treat’n me, every treat we make uses gluten-free ingredients, always. However, we want to be transparent with our customers: we are a home-based kitchen and are not a certified allergen-free facility. While we take care to minimize cross-contamination, we cannot guarantee that our products are completely free from traces of gluten, tree nuts, dairy, eggs, or soy. If you or your guests have a severe food allergy or celiac disease, please consult with us directly before ordering so we can discuss your specific needs.
We deliver the treats two ways. 1) Meet up at the Shops at County Center off Hoadly Rd and Prince William County Parkway, or 2) We will deliver to you (delivery fee applies).
If you place an order more than 4 weeks before the desired pickup/delivery date:
A 10% non-refundable deposit is due at booking to secure your date.
At 4 weeks before pickup/delivery, 40% of the order total is due.
At pickup/delivery, the remaining 50% is due.
Cancellations within the 4 weeks before the desired pickup/delivery date forfeit all payments made (the initial 10% deposit + subsequent 40% payment).
No shows are charged the remaining 50% to the payment on file.
If you place an order within the 4 week period:
At the time of booking you must pay a non-refundable 50% deposit to secure your date.
At pickup/delivery, the remaining 50% is due.
Cancellations within the 4 weeks before the desired pickup/delivery date forfeit all payments made (the 50% deposit).
No shows are charged the remaining 50% to the payment on file.